Privacy Policy

1. Who We Are

GREAT ACRYLICS is a B2B manufacturer and supplier serving international customers in custom retail displays, acrylic fabrication, illuminated display products, signage, and related custom manufacturing projects.

Website: greatacrylics.com

For privacy-related questions or requests, please contact: [email protected]

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, submit a project inquiry, request a quotation, or communicate with us by email.

This may include:

• Your name
• Company name
• Business email address
• Contact information
• Project type
• Product requirements
• Expected quantities
• Project specifications
• Messages and other information you choose to provide

When you use our Start Your Project form, you may also choose to upload files related to your project.

These may include drawings, CAD files, specifications, reference images, RFQ documents, spreadsheets, presentations, and other project-related files.

Please only provide information that is reasonably necessary for us to evaluate or support your project.

3. Project Files and Confidential Information

Information submitted for quotation, product development, engineering review, sampling, or manufacturing is used for legitimate business purposes related to your inquiry or project.

Project materials may include:

• Technical drawings
• CAD files
• Product specifications
• Reference images
• Artwork
• Branding information
• Packaging requirements
• BOMs or related project documentation

We treat customer project information as business information and take reasonable measures to protect it from unauthorized access or disclosure.

Where additional confidentiality protection is required, customers may contact us regarding an NDA or other appropriate confidentiality arrangement.

We do not use access to your project information to approach, solicit, or bypass your end customer.

4. How We Use Your Information

Information collected through this website may be used to:

• Respond to inquiries and RFQs
• Review project requirements
• Prepare quotations
• Evaluate manufacturing feasibility
• Develop drawings, samples, or prototypes
• Communicate about production requirements
• Coordinate orders, packaging, and shipment
• Provide customer service
• Maintain business and project records
• Protect our website against spam, abuse, fraud, and security threats
• Comply with applicable legal or regulatory obligations

We do not sell your personal information to third parties.

5. Website and Technical Data

When you visit our website, certain technical information may be collected automatically by our hosting infrastructure, security systems, or website software.

This may include information such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring page
• Pages visited
• Date and time of access
• Basic server and security logs

This information may be used to maintain website security, diagnose technical problems, prevent abuse, and understand general website performance.

6. Cookies

Our website may use cookies or similar technologies that are necessary for website functionality, security, administration, or user preferences.

WordPress and related website components may also use technical cookies where required for normal website operation.

If analytics, advertising, or other optional tracking technologies are added to the website, this Privacy Policy may be updated accordingly and, where required, appropriate consent mechanisms may be provided.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website functions.

7. Email Communications

If you contact us by email or submit an inquiry through our website, we may use the information you provide to respond to your request and communicate with you regarding the relevant project or business relationship.

Submitting an RFQ or project inquiry does not automatically subscribe you to unrelated marketing communications.

8. How We Share Information

We do not sell or rent personal information.

Information may be shared only where reasonably necessary for legitimate business operations, such as with service providers supporting:

• Website hosting
• Email delivery
• Website security
• IT services
• File storage or processing
• Logistics or project execution

Where project execution requires information to be shared with relevant manufacturing, processing, packaging, or logistics partners, we aim to limit the information shared to what is reasonably necessary for the relevant task.

We may also disclose information where required by law, regulation, legal process, or a valid request from a competent authority.

9. International Data Transfers

GREAT ACRYLICS serves international B2B customers.

As a result, information submitted through our website or email may be processed or stored in countries different from the country where you are located.

Where applicable, we take reasonable steps to handle such information appropriately and in accordance with relevant legal requirements.

10. Data Retention

We retain personal and project information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to inquiries
• Preparing quotations
• Managing current or potential projects
• Maintaining production and order records
• Supporting repeat orders
• Resolving disputes
• Meeting accounting, legal, or regulatory requirements

Retention periods may vary depending on the type of information and the nature of the business relationship.

11. Data Security

We take reasonable technical and organizational measures to protect information submitted through our website against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.

For highly confidential project information, you may contact us before sending the files to discuss an appropriate method of communication or confidentiality arrangement.

12. Your Privacy Rights

Depending on where you are located and the applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Object to or restrict certain processing
• Request a copy of certain information you have provided
• Withdraw consent where processing is based on consent

These rights may be subject to legal exceptions or record-retention requirements.

To make a privacy-related request, contact: [email protected]

We may need to verify your identity before processing certain requests.

13. Third-Party Links and Embedded Content

Our website may contain links to third-party websites or may include content or services provided by third parties.

These third parties may have their own privacy policies and data-processing practices. GREAT ACRYLICS is not responsible for the privacy practices of third-party websites or services that we do not control.

We recommend reviewing the privacy policy of any third-party website you visit.

14. Children’s Privacy

Our website is intended for business and professional users and is not directed toward children.

We do not knowingly collect personal information from children through this website.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technologies, or applicable legal requirements.

The latest version will be published on this page with the updated revision date.

16. Contact Us